The medical and health-related information published within this Family Medicine Associates Site should not be used as a substitute for a visit with a health care professional. The health information in the form of blog articles is considered to be accurate at the time of publishing. Blog articles may contain references to healthcare-related issues and news. Articles are to be considered the opinion of the author or of the sources cited. Blog articles can be used as a basis for individuals to discuss their medical condition or healthcare concern with their healthcare provider. Blog articles can also be used as a form of patient education. Although every effort is made to ensure that the material within this Family Medicine Associates website is accurate, it is provided for the convenience of the website user and should not be considered legally binding information.
Personal identification information
Users may visit our website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us via webforms.
Non-personal identification information
We may collect non-personal identification information about visitors whenever they interact with our website. Non-personal identification information may include the browser name and version; the Operating System of the computer and ISP technical information. Such information is used by Family Medicine Associates for the generation of website usage analytics and reports. Website analytics are used as metrics for evaluation and improvement or the Family Medicine Associates website, and for no other purpose(s).
Our site contains several ‘contact forms’. Website contact forms use secure email to send and receive any submitted form data. Note: Secure does not always mean HIPAA Compliant. All Family Medicine Associates webforms use TLS/SSL encryption. Note that email transmissions cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, and Family Medicine Associates therefore does not accept liability for any errors or omissions in the contents or receipt of web form/contact form/ e-mail transmissions.
Submitted form data does not remain on the web server, i.e., form data sent from our Site does not generate a copy/copies which are retained on the web server. The purpose of the existing web forms (contact forms) is for general inquiry, i.e., hours of operation; requesting call back from staff, etc. It is not recommended that users utilize web forms/contact forms to transmit protected health information (PHI). Family Medicine Associates is in the process of integrating a Patient Portal into the existing Family Medicine Associates Site. When the Patient Portal is activated, all webforms contained in the (pending) Patient Portal area of the Site will be fully HIPAA compliant. Please understand this important distinction.
Web browser cookies
How we protect your information
Family Medicine Associates website is protected by SSL (Secure Socket Layer/HTTPS:) – SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral/unaltered. This is the same technology used by eCommerce and financial institutions to protect online ordering and payments.
We have implemented SSL-encrypted data collection, transmission, storage and processing and procedures, as well as server-level security measures to protect against unauthorized access, disclosure, alteration or destruction of any information that you may submit via webform on the website.
Sharing your personal information
We do not (and will never) sell, trade, or rent website users’ personal identification information. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may share non-personal information with third parties for marketing or other purposes.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, or other third parties. We do not control the content or links that appear on these (third party) sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that (third party) website’s own terms and/or policies.
Disclaimer, Warranties and Limitation of Liability
THE SERVICES AND ANY INFORMATION CONTAINED ON THE SITE OR PROVIDED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS. WE WILL REGARD ALL ACCESS TO AND USE OF THIS SITE AS VOLUNTARY AND AT THE THE USER’S SOLE RISK. WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR NONINFRINGEMENT, OR ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICES, OR WITH RESPECT TO ANY INFORMATION, PRODUCT, SERVICE, MERCHANDISE OR OTHER MATERIAL PROVIDED ON OR THROUGH THE SITE. WE GENERALLY DO NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, CORRECTNESS, TIMELINESS OR USEFULNESS OF ANY INFORMATION, PRODUCTS, SERVICES, MERCHANDISE OR OTHER MATERIAL PROVIDED THROUGH THE SERVICES OR ON THE SITE. WE MAKE NO WARRANTY OR GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, HIPAA-COMPLIANT, OR ERROR-FREE.
We are committed to protecting the privacy of children. This site is not intended nor designed to be used by children, or anyone under the age of 18. Parents and authorized legal guardians may utilize the Site as provided.
Family Medicine Associates, 75 Springfield Rd. Westfield Ma, 01085 (413)562-5173
This document was last updated on February 17, 2017