Infectious Disease Management

Infections are one of the most common reasons adults visit our office, whether it is a lingering cough, a stubborn sinus infection, a tick bite after time outdoors, or symptoms that need discreet, judgment-free testing. Family Medicine Associates has been working for infectious disease management for the Westfield, Massachusetts community since 1971, and our approach focuses on accurate diagnosis, appropriate treatment, and follow-up care that fits into your broader health picture. 

Because infections can range from mild and self-limiting to conditions that need prompt antibiotic or antiviral therapy, our providers evaluate each case individually. We consider your symptoms, history, and risk factors before recommending treatment, and we follow current clinical guidelines for responsible antibiotic use so that treatment is effective now and doesn’t contribute to antibiotic resistance later. 

Conditions & Infections We Treat

Our providers evaluate and manage a wide range of infectious conditions for adult patients, including: 

  • Tick Bites & Tick-Borne Illness — evaluation, prevention guidance, and treatment for tick bites and related concerns such as Lyme disease 
  • Respiratory Infections — diagnosis and treatment for colds, sinus infections, bronchitis, and other upper and lower respiratory illness 
  • Sinus Infections — relief for acute and recurring sinus infection symptoms 
  • Bronchitis — treatment for acute bronchitis and guidance on recovery and prevention 
  • Flu (Influenza) — testing, treatment, and antiviral options when appropriate 
  • Skin Infections — treatment for bacterial and other skin infections, including wound-related infections 
  • Urinary Tract Infections (UTIs) — prompt evaluation and treatment for UTI symptoms 
  • STI Testing & Treatment — confidential testing and treatment for sexually transmitted infections 
  • HIV Prevention (PrEP) — counseling and prescribing for patients seeking pre-exposure prophylaxis 
  • Antibiotic Therapy — appropriate, guideline-based antibiotic treatment when a bacterial infection is confirmed 

Our Approach to Antibiotic Use

Not every infection requires antibiotics, and using them only when needed helps them stay effective for our whole community. Our providers evaluate whether a bacterial infection is actually present before prescribing, discuss the expected course of illness, and explain supportive care options for infections that will resolve on their own, such as most viral colds. 

When to Schedule a Visit

You should schedule an appointment if you notice: 

  • Symptoms lasting longer than 7–10 days or that are getting worse instead of better 
  • Fever, chills, or fatigue that doesn’t improve with rest and fluids 
  • A new rash, spreading redness, or a wound that looks infected 
  • A known or suspected tick bite, especially with a rash or flu-like symptoms 
  • Urinary symptoms such as burning, urgency, or pelvic discomfort 
  • Concerns about STI exposure or interest in PrEP for HIV prevention 

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. 

Frequently Asked Questions

Do I need to be seen in person for an infection, or can I get antibiotics called in? 

Most infections need an in-person or telehealth evaluation first. Antibiotics only work on bacterial infections, and prescribing without an evaluation can delay finding the actual cause of your symptoms. 

How do I know if I need antibiotics or if my infection will go away on its own? 

Many common infections, including most colds and some sinus infections, are viral and improve with supportive care alone. Our providers will evaluate your symptoms to determine whether antibiotics are appropriate. 

Is STI testing confidential? 

Yes. STI testing and treatment are handled with the same privacy and confidentiality as any other visit. 

Do you prescribe PrEP for HIV prevention? 

Our providers can discuss whether PrEP is appropriate for you and manage prescribing and monitoring as part of your ongoing primary care. 

What should I do if I find a tick on myself? 

Remove the tick promptly and monitor the area for a rash or flu-like symptoms over the following weeks. Contact our office if you notice a rash, especially a bullseye pattern, or develop fever or joint pain.