Patient Information
We know that going to the doctor’s office can sometimes be stressful and you likely will have many questions. Our goal is to make you as comfortable as possible about your visit so you can focus on what’s most important – your health!
To this end, we’ve put together the resources on this page with links to downloadable, printable forms that you’ll need. Please take a minute to find the information most relevant to your visit, and if you have any questions please feel free to contact us: (413) 562-5173
We also have a FAQ
Become a New Patient
Thank you for considering us. We look forward to caring for you.
Step 1:
Download the New Patient Packet
Download, complete, and return the New Patient Packet prior to scheduling your first appointment.
Step 2:
Submit Required Documents
Before your first appointment can be scheduled, we must receive:
Your completed New Patient Packet
Previous medical records (if applicable)
A photo of your insurance card (front and back) – Image formats such as .png or .jpg are acceptable for insurance cards
Ways to Return Your Documents
New Patient Packet and Previous Medical Records must be received before your first appointment can be scheduled.
Fax
Upload
New Patient Packet must be submitted as a PDF file
Be sure to select “Reception” as the recipient
What to Bring to Your Appointment
Remember to bring:
- Your health insurance card
- Valid photo ID
- List of current medications and supplements
- Office Co-pay
Appointment Timing & Courtesy Policy
We understand that your time is important, and our staff makes every effort to stay on schedule. Our providers do, however, take as long as necessary to provide the best possible care for every patient, so wait times may apply. If you aren’t able to wait (in case your provider is delayed in seeing you) your appointment may need to be rescheduled.
The same applies for patients who arrive late for an appointment. We’ll make every effort to have you seen by your provider, however, you may need to reschedule.
Download Patient Forms
Download Office Policies
* Referral Information – Describes how health information about you (as a patient of this Care Center) may be used and disclosed, and how you can get access to your individually identifiable health information. Please review this notice carefully.
** Notice of Privacy Practices – Describes how health information about you (as a patient of this Care Center) may be used and disclosed, and how you can get access to your individually identifiable health information. Please review this notice carefully.


